He told me to keep them off from the charge until they drain all the battery and then try to make a reset. I called my friend who sold them to me and asked him if he can repair them since he bought all the 4 generations of A50. I tried to reset them many many times but it did not work. Everything was great until I got this problem Saturday evening: Headsets were completely off shutdown. So I changed the battery (the old one was puffy). Name of the product is: '3.7V/900mAh Replacement Battery for Astro Gaming A50 Wireless Headset'). Only problem was that they could not hold the charge for more than 3 hours so I've ordered a new battery on amazon (the one I took was a bit cheaper than the original one and has more capacity. I bought this pair of Astro A50 Gen3 from my friend about 2 months ago after he bought a Gen 4. I had the exact same problem and after 3 days, it finally works.
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